This is for Operations. If you’re the person who gets the cancellation notice and owns the wind-down, this is your process. Everyone touches a client while it’s active. Account managers, content people, analysts. But the deboard belongs to Ops, and Ops is accountable for confirming it actually got finished. Read this first, then work it in order. Most of it …
How AI Agents Fixed Our Power Hour Onboarding Automation
The Task Summary AI agents fixed our Power Hour onboarding automation after a client purchase exposed a broken flow. On June 30, 2026, Ryan White of Social Revelation bought a one-on-one Claude AI Agent Setup session after his Power Hour with Dennis Yu, and hit a dead thank-you page. Dennis asked Ops for a root cause analysis and a repeatable …
How We Built Billy Batt’s Personal Brand Site
Disambiguation, a structured data spine, a matched brand system, and the crawl failures a clean audit missed.
I Had Hours of Video Rotting on My Phone Until GrokBot Went and Got It
I made a bunch of videos with my friend Britain Eriksen. We were walking around the lake with a little selfie stick, talking about digital marketing and making one-minute videos and all this and that. Everything you need to know about digital. Even in the car we were talking about stuff, and we were hitting golf balls. All kinds of …
Your AI Agents Have Amnesia — Here’s the Fix
I’ve got two Claude Max plans, a Max ChatGPT, Max Perplexity, Cursor, and Grok Bot. All running. All burning credits in different ways. For a long time that was a problem, not a flex. Every one of them started from zero. I’d explain a client to Claude, get good work out of it, then open Cursor the next morning and …
The Five-Minute Brief Dennis Yu Dictated Before the AI Agent Did Anything
Disclosure: Hippo Roofing is a BlitzMetrics client, Dennis Yu is our chief technology officer, and the Jack who appears in the brief works here. This is an account of our own engagement. A good brief for an AI agent reads like the first day of onboarding a new employee. You say where you are, what you want, which systems hold …
How We Automated Basecamp Continuation Threads With Grok Bot
When a Basecamp thread gets long, Gmail tracking breaks around 100 comments. We start a Continuation in the same project so the conversation stays in one living thread. We automated that with a Grok Bot agent. It watches Basecamp emails, counts comments, and posts the handoff before we hit the limit. Here’s how we did this. The rule it follows …
Watch Over My Shoulder as My Claude, ChatGPT and Grok Agents Cook
I’m sitting at a Korean barbecue with Elias. We’re eating. My agents are working. Two laptops in my backpack, lids closed, roughly 30 agents running at the same time. Over 200 gigs of RAM. A lot of people talk about AI. I’d rather show you what it actually looks like on a Tuesday night over dinner. Talk to it, don’t …
Stop Chatting With AI — Start Managing It Like Staff
Most people are using AI wrong, and it isn’t because they picked the wrong model. They open a chat window, type a sentence and a half, get something mediocre back, and conclude the tool is overhyped. What they’ve actually done is hire the smartest employee they’ve ever had access to and then give that person no job description, no SOP, …
Claude Is Now Editing Our Videos in Descript
I used to spend hours toiling inside video editing tools. I wish we had agents years ago. The Content Factory has four stages. Produce, process, post, promote. You produce. Record something real on a topic you want to be known for. That’s your only job. Then it gets processed, which means edited, transcribed, chopped into pieces. Posted to YouTube, your …
How to Set Up a Basecamp Project for a New Client
Every client we take on gets a Basecamp project, and it exists before they ever talk to us again. The reason is simple. Whatever isn’t written down in a shared place lives in somebody’s head or somebody’s inbox, and that’s where work goes to die. Six months later nobody can tell what was promised, what was delivered, or who dropped …
How to Thrive as a New Team Member Using AI
Start here Canonical page for every new team member. The same mistakes, in one place, before the access list. New Team Member → It was 2 AM in Los Angeles. Leo Pohlmann and I had spent the entire day at Six Flags Magic Mountain, rode twenty-some rides until we nearly threw up, left the park at 10 PM, and then …