Below you'll find a list of all posts that have been tagged as “Business Systems”
Disclosure: Hippo Roofing is a BlitzMetrics client, Dennis Yu is our chief technology officer, and the Jack who appears in the brief works here. This is an account of our own engagement. A good brief for an AI agent reads like the first day of onboarding a new employee. You say where you are, what you want, which systems hold …
Most people are using AI wrong, and it isn’t because they picked the wrong model. They open a chat window, type a sentence and a half, get something mediocre back, and conclude the tool is overhyped. What they’ve actually done is hire the smartest employee they’ve ever had access to and then give that person no job description, no SOP, …
Root Cause Analysis (RCA) is about diagnosing the actual cause of a problem rather than repeatedly patching the symptoms. A Root Cause Fix (RCF) is the corrective action that prevents the issue from recurring. Think of RCA as identifying why the fire keeps breaking out, and RCF as removing the pile of oily rags that keeps catching fire, not just …
