Every morning, someone on our operations team did the same thing. Open Basecamp. Scroll the End of Day Report thread. Cross-reference who was on leave. Build a check or cross table by hand. Post it back to the team. Fifteen minutes a day, five days a week. It never got more interesting. The task was simple, which is exactly why …
How We Built a Client Neglect Detector with GrokBot
A client goes quiet and nobody notices. Three weeks of nothing looks the same as three weeks of everything being fine. By the time someone says they want to pause, the neglect started a month earlier. The Stoplight Method gives every active client one color a week. Green means they said they’re happy in the last 7 days. Yellow means …
I Had Hours of Video Rotting on My Phone Until GrokBot Went and Got It
I made a bunch of videos with my friend Britain Eriksen. We were walking around the lake with a little selfie stick, talking about digital marketing and making one-minute videos and all this and that. Everything you need to know about digital. Even in the car we were talking about stuff, and we were hitting golf balls. All kinds of …