Every time someone asked for Basecamp access, a person on our Operations team used to click “add person.” Jack asked to add Leith and Dylan to four client projects. I asked a simple question. Is this something a human should do? A rule decides it, not a person Both people are on our team, the projects exist, and Jack asked …
How We Automated Daily EOD Report Tracking With a GrokBot Agent
Every morning, someone on our operations team did the same thing. Open Basecamp. Scroll the End of Day Report thread. Cross-reference who was on leave. Build a check or cross table by hand. Post it back to the team. Fifteen minutes a day, five days a week. It never got more interesting. The task was simple, which is exactly why …