The run behind the definition-of-done rule and the script that enforces it: what it took, in order, what the agent got wrong, and the scorecard.
How We Turned My Positive Mentions Into Cards for Me and BlitzMetrics
Do you know how many people have said something good about you in public that you never collected? I had hundreds. Sitting in Facebook memories, in podcast intros, in LinkedIn recommendations, in comment threads from 2009. All of it just evaporating. So we ran our own process on ourselves. Two subjects, two walls of cards. Here’s what happened. First, what …
How We Earned One Canonical Honor
A slug is not canon. Receipt for filling dennisyu.com/lianaling/ until it was thicker than the backpack leaf, hanging every owned story from a named limb, and practicing Second Ring on a living graph.
One Canonical Honor, Many Story Leaves
A slug is not canon. Fill the hub until it is thicker than the richest leaf. Map leaves to limbs on the SEO Tree. Practice Second Ring. Worked example: Liana Ling.
How We De-board a Client
This is for Operations. If you’re the person who gets the cancellation notice and owns the wind-down, this is your process. Everyone touches a client while it’s active. Account managers, content people, analysts. But the deboard belongs to Ops, and Ops is accountable for confirming it actually got finished. Read this first, then work it in order. Most of it …
How to post to Basecamp (agents)
Agents post to Basecamp themselves. Dennis is not the paste layer. CLI, named cloud secrets, or Tanner GitHub backup.
Where the Retainer Goes: What an Agency Actually Keeps, and What Each Role Is Worth
A client pays $3,500 a month. The specialist sees $525 and assumes the owner banked the rest. The owner keeps $510. Here is the whole subtraction line by line, a value-share rate card for what each role is actually worth, and the part of the work no contract can price.
Proof First: How We Rebuilt MarkoSipila.com So Every Claim Carries Evidence
Every claim on Marko Sipila’s website now carries evidence next to it. We rebuilt the people section of markosipila.com around a proof-first rule: connection pages state the relationship, verified photos and videos sit directly beside the claims, and nothing publishes without a human review of every single image. This article shows exactly what changed, the standard behind it, and what …
When Trust Ends, the Endorsement Link Ends
A dofollow link is a living recommendation. When a client withdraws trust, keep the story and stop passing juice. The close-out any agency can copy.
YouTube Captions On by Default
Every YouTube embed we ship turns captions on in the player. Long-form and podcast pages are why. Do not invent a track.
How AI Agents Fixed Our Power Hour Onboarding Automation
The Task Summary AI agents fixed our Power Hour onboarding automation after a client purchase exposed a broken flow. On June 30, 2026, Ryan White of Social Revelation bought a one-on-one Claude AI Agent Setup session after his Power Hour with Dennis Yu, and hit a dead thank-you page. Dennis asked Ops for a root cause analysis and a repeatable …
Ian and Mandy Furse did not ask for a customer review. They earned a character one.
1:48 with Ian and Mandy Furse of Ninja Plumbing, Heating and Air in Lehi. Not a customer testimonial. Character from a hike, Boulder ice cream, and a hotel drop-off. ninjahvac.com scored 58/100 outside-in. Pass is 80.