The True Cost of Low-Quality Work in Your Business

Incompetence is incredibly expensive in business, whether it comes from an employee, contractor, freelancer, or virtual assistant. Low-quality work plagues everyone, not just VAs. Whenever we’re hiring or delegating, we always screen for quality and understanding of GCT (Goals, Content, Targeting), not just price. You’ll often see business owners and agencies hire solely based on price, since $3/hour sounds better than …

How to Upload Content to Your Google Drive Folder

When you onboard with us, our operations team will share a Google Drive folder with you. This is where all your content goes. Keeping it organized is essential so our team can distribute it effectively across all platforms. File naming convention Name every file using this format: ServiceType + City + State For example: WorkersCompAlpharettaGA, PersonalInjuryRoswellGA, CarAccidentMariettaGA This helps us …

How to Have the Perfect Podcast Episode

Most people think a great podcast comes from fancy equipment, editing software, or being naturally good at interviewing. It doesn’t. It comes from having the right structure before, during, and after your conversation. Here’s the framework I use to create podcast episodes that drive hundreds of thousands of views, generate leads, and build real relationships. Start with the ultimate glaze …

Why My Clients Never Leave

Most marketing agencies lock their clients into long-term contracts. We don’t. Our clients stay because we actually deliver results and show them every single week. The secret is a simple process we call MAA. It stands for Metrics, Analysis, Action. It’s not some complicated framework or a fancy template. It’s a way of thinking that works no matter what platform …

Why You Should Never Send Two Invoices at Once

I recently asked a team member a simple question after they submitted two invoices covering two separate billing periods in one go: why is sending two invoices at once not advisable? They gave me two reasons. They missed the most important one. Here are all three. It doubles the cash flow burden on your client Clients budget around predictable billing …

How to Become the Most Well Known Person in Your City Even If You Hate Networking

I was walking around NAB 2026 with Carson Teagarden when something kept happening. People came up to us. An ESPN guy recognized Carson. We ran into Sean Cannell and ended up doing a sit down podcast interview right there on the floor. Then Graham Stephan showed up and Carson interviewed him on an iPhone. No professional setup, no studio, just …

How to Reason with AI So It Actually Does What You Want

Most people treat AI like a command line. They type “do this” and expect results. When the AI pushes back or asks clarifying questions, they get frustrated and give up. But there’s a better way. After months of working with Claude, ChatGPT, and Gemini daily, I’ve found that reasoning with AI instead of commanding it produces dramatically better results. Here’s …