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Over the past 5 years, we’ve hired multiple virtual assistants who have become long-term team players for Content Factory and assisted our partners in getting high-quality virtual assistants following our proven hiring process.

We’ve compiled our system approach to screening and hiring virtual assistants in our VA Hiring Process. With our step-by-step process, you’ll be guaranteed to have amazing virtual assistants for your brand and company. You will learn how we “hacked” the virtual hiring process.


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With our VA Hiring Process, you’ll learn the six (6) different types of virtual assistants: operations/general VAs to engineering VAs; along with the six (6) stages in hiring a virtual assistant. This includes our templates and recommended tasks you’ll send over for your virtual assistant to complete.

Are you ready to hire your very own virtual team and scale your business?


Six Roles of Virtual Assistants


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1. Video Editor

  • Takes raw videos and uploads to YouTube library and Content Library.
  • Chops them up, edits them, and adds captions and effects.
  • Uploads to Facebook as drafts.

What You Do: Video Editing is one of the crucial roles in the team as we encourage our clients to make one-minute videos for a dollar-a-day. As a video editor, my main responsibility is to make sure that our videos are edited based on the standard that the company holds, may it be promo videos, one-minute videos, speaker reels, tutorials and teasers. Imagination, creativity and attention to details are essential skills that a video editor must have in order to generate the best possible video output. From placing video hooks to placing lower-thirds to proper color grading to sequencing the clips to mixing in the perfect music bed to enhancing the vocal narration to placing catchy titles, these are some of the main things needed to be considered in the editing process.

Apply as a Video Editor

2. Operations Specialist

  • Onboard new clients and specialists.
  • Handles packages and billing via Infusionsoft.
  • Follow up on dropped items.
  • Schedule meetings, including reminders.
  • Update Operations Process

What are the responsibilities of the Operations team?

  • Client Based Operations
  • Internal Operations
  • Daily Tasks

Customer/Client/Project Onboarding Process

  • Basecamp Project Set-Up
  • GCT Assessment #GCT
  • Access Checklist #ACL
  • RACI – Project Management
  • BlitzNation Membership On-Boarding
  • Scheduling of Meetings/Power Hours
  • Academy Course Automation

Internal Operations

  • On-boarding Specialists/VA's
  • De-boarding Specialists/VA's
  • Task Follow-Ups
  • BlitzGifts
  • Community Management
  • Workshop Fulfillments
  • Conference Fulfillments
  • Hiring Specialists/VA's
  • Automated and Manual Processes, and Systems Maintenance
  • Infusionsoft Tasks

Daily Tasks

  • Responding to leads, customers, specialists, VA's, partners, anyone who emails Operations.
  • Qualifying Clients
  • Team Roster Updates
  • Project Tracker Updates
  • Internal Guide Updates
  • TimeCamp Follow-Ups
  • Guides/Courses Updates (QA, nudges, fixes, etc)
  • Managing Public Figure Pages

What You Do: Operations play a critical part in any business since it handles the successful delivery of products and services. Part of what we do is to make sure that we are able to deliver the services to our clients - this includes responding to client inquiries, providing support on client projects, and light project management in course and guide production. We work and support our onshore team to make sure that our clients get the best service or product that we can offer.

Apply as Operations Specialist

3. Content Specialist

  • Transcribes audio
  • Manage Quuu submissions.
  • Lightweight editorial and coordination-- listicles, interviews, webinar summaries, Topic Wheels.
  • Gather content to assemble Topic Wheel and other components of the client and internal Content Libraries

Apply as Content Specialist

Apply as Graphics Designer

4. Designer

  • Maintain guide iterations, working with full-time employees.
  • Update master asset tracker and list of Infusionsoft landing pages.
  • Create client-specific versions, including infographics.

What You Do:
I am currently a VA level 3 specialist and team lead of the design team. As a team lead my main responsibility is for the creative execution of cross-categorical projects and overseeing the quality and visual integrity standards of Content Factory. Our design team can also be called “the visual storytellers” because we bring data to life through graphics and data visualization, as well as designing key elements for presentations and express/premium guides and packages.

5. Partner Management

  • Lightweight responses on Facebook, LinkedIn, blog, Twitter, etc.
  • Help users with basic questions-- sending them to relevant articles, videos, and courses.
  • Manage connection requests for Dennis on Facebook.
  • Answer the phone during core hours-- phone number on site, and Facebook messenger leads.
Apply as Partner Management VA

6. Web Developer
Apply as Web Developer

7. Process Development
Apply as Process Development Specialist