Fixing Responsiveness and Navigation Issues on BlitzMetrics Personal Brand Websites

Introduction

A well-optimized personal brand website builds authority and credibility online. Whether you're an aspiring virtual assistant handling technical tasks, a business owner managing your own website, or a partner maintaining client sites, ensuring mobile responsiveness is key to delivering a smooth user experience.

This guide walks through a recent fix applied to BlitzMetrics’ WordPress template kit to resolve navigation and responsiveness issues. By following structured troubleshooting and global implementation, we improved site performance across all affected websites.

Identifying the Issue

Dennis reported a mobile responsiveness issue on his personal brand website. Specifically:

• Sections of the homepage were not displaying correctly on mobile devices.
• Navigation elements were misaligned or broken.
• Some layout sections were not adapting to smaller screens.

Since all client websites used the same WordPress template kit, this wasn’t an isolated problem. A global solution was necessary to maintain consistency and ensure all personal brand sites met BlitzMetrics’ quality standards.

Troubleshooting and Fixing the Problem

1. Root Cause Analysis:

We traced the problem to CSS inconsistencies within the theme, particularly with:

• Margins, padding, and element alignment on mobile.
• Navigation structure not adapting correctly to different screen sizes.
• Visibility issues with certain color choices.

2. Testing for a Broader Impact:

• The site was tested on multiple devices and screen sizes using browser developer tools.
• Issues were confirmed on both iOS and Android devices.

The Solution

1. Fixing Dennis's Site:

- Adjusted section margins and padding to ensure proper spacing on mobile devices.
- Changed the color of specific elements from black to white for better visibility.
- Updated the theme's CSS to ensure proper alignment of navigation elements.

2. Global Fixes:

• The updated CSS and layout settings were applied to the template kit.
• Update was made applying these changes to all existing client sites.

Challenges Encountered

1. Incomplete Google Properties Setup:

• Some sites, like Owen Hensath's, were not fully set up with Google properties (e.g., Google Search Console, Analytics).
• Social links in headers and footers were sometimes missing due to inconsistencies in the Content Factory plugin.

2. Manual Adjustments:

• -While the BlitzMetrics Content Factory plugin automates most client information injection, manual adjustments were occasionally required for social links and Google properties.

Lessons Learned

1. Thoroughness in Setup:

• Ensure all Google properties and social links are set up during the initial site launch.
• Double-check plugin settings to avoid missing headers or footers.

2. Standardized Documentation & Training

• Document common issues and solutions to create a knowledge base for the team. We make use of the asset tracker and the task library on occasions like this
• Train team members to follow a standardized process for website updates and maintenance.

Steps to Prevent Future Issues

1. Test Thoroughly:

• Test the new template kit updates on multiple devices and screen sizes before deployment.
• Properly add the version number to the kit. For example, site builder v5.3

2. Automate Where Possible:

• Use scripts to apply global fixes and updates to existing sites where possible.

3. Standardize Processes:

- Follow proper checklist. Checklist for Local Service Business Websites, Website QA Checklist. Follow proper checklist depending on the website you're working on.

4. Document Everything:

• Publish articles and training materials to share lessons learned and best practices with the team and community. Here is How to Document a Task, Creating Winning Documents that Drive Conversions, Document Your Expertise and Teach Others.

Conclusion

By proactively addressing these responsiveness and navigation challenges, we reinforced the importance of structured troubleshooting, standardized processes, and continuous documentation. These fixes ensure a smooth and professional experience for all users—whether they are clients, partners, or internal team members managing BlitzMetrics-powered websites.

For more insights into our processes and frameworks, check out our course The 9 Triangles. Learn how to apply concepts like Learn-Do-Teach (LDT) and specialist-business-partner roles to excel in your career and business.