Frequently Asked Questions

You may use a phone or a computer so long as the hardware has video capability.

You must have video on during interviews.

The interviewers will conduct the interviews when each of our schedules aligns. The interviewers will inform the applicant of all available dates prior to the interview.

Yes. We are using an updated version of TimeCamp.

You bill your hours once every (2) two weeks.

Check Payroll Schedule

Your base rate will be determined after the 2nd interview.

Please google what independent contractor means in the USA.

Weekends are optional.

9 AM to 5 PM Eastern Standard Time. The minimum amount of work hours is 30 hours per week.

You can wear whatever clothing you desire, as long as it doesn't hinder your productivity and output.

The compensation structure is as follows:

Your Hourly Rate * Your Hours Worked.

If you were to have a sick day, are not able to work and as a result, you're not able to generate billable hours, then your hours worked will be lower.
Thus, your total billed amount will be lower.

If you opt to work for more hours than is required, then your hours worked will be higher.
Thus, your total billed amount would be higher.
This is not categorically "overtime".

Team members are not required to work overtime.
Team members are not required to work more than 40 hours per week.
Team members have the choice to work for more than 40 hours per week.

You can only work for more hours given that the following conditions are true:

1. You have meaningful work to do.
2. You have informed your team lead that you would like to work outside of your regular work hours or workdays.
3. You do not make unilateral adjustments to your regular schedule.

Performance bonuses are given to team members who are excellent and have provided a lot of value.

They are optional and are not guaranteed.

The only bonus that the company gives is a performance bonus.

The compensation structure is as follows:

Your Hourly Rate * Your Hours Worked.

The 13th-month pay are not granted to independent contractors.

All VAs are independent contractors.