We must compute the cost, the hours and the tasks that a VA completed in order to evaluate their performance. We have created a formula that everyone can use to estimate the efficiency of a VA.

1. Determine the following:
•VA cost per hour
•VA hours worked per day
•VA tasks completed per day
2. Solve the equation
(VA cost per hour x VA hours worked per day) ÷ VA tasks completed per day
Example 1:
If a VA completes 10 tasks, works 8 hours per day and you pay the VA $10 per hour, then
Efficiency =(VA cost per hour x VA hours worked per day) ÷ VA tasks completed per day
= (10 per hour x 8 hours worked per day) ÷ 10 tasks
= 80 ÷ 10
= 8
Therefore, that task’s cost is $8 per task if that VA works on that type of task.
Example 2:
If a VA completes 40 tasks, works 8 hours per day and you pay the VA $10 per hour, then
Efficiency =(VA cost per hour x VA hours worked per day) ÷ VA tasks completed per day
= (10 per hour x 8 hours worked per day) ÷ 40 tasks
= 80 ÷ 40
Therefore, that task’s cost is $2 per task if that VA works on that type of task.
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