# How To Assess VA Efficiency

We must compute the cost, the hours and the tasks that a VA completed in order to evaluate their performance. We have created a formula that everyone can use to estimate the efficiency of a VA.

1. Determine the following:

VA cost per hour

•VA hours worked per day

2. Solve the equation

(VA cost per hour x VA hours worked per day) ÷ VA tasks completed per day

Example 1:

If a VA completes 10 tasks, works 8 hours per day and you pay the VA \$10 per hour, then

Efficiency =(VA cost per hour x VA hours worked per day) ÷ VA tasks completed per day

= (10 per hour x 8 hours worked per day) ÷ 10 tasks

= 80 ÷ 10

= 8

Therefore, that task’s cost is \$8 per task if that VA works on that type of task.

Example 2:

If a VA completes 40 tasks, works 8 hours per day and you pay the VA \$10 per hour, then

Efficiency =(VA cost per hour x VA hours worked per day) ÷ VA tasks completed per day

= (10 per hour x 8 hours worked per day) ÷ 40 tasks

= 80 ÷ 40

Therefore, that task’s cost is \$2 per task if that VA works on that type of task. 