Active Listening with AI: From Westworld to Thoughtful AI

Let’s dive deep into the capabilities of active listening with AI. Picture this: we’re about to unravel the magic of conducting conversations that resonate, conversations that go beyond the surface level. Get ready for a mind shift, where AI becomes your ally in dialogues that truly matter.

Imagine having a conversational partner who’s devoured the world’s knowledge, dissected every bit of information, and is now your confidante. This is the essence– treating AI as a genius colleague, someone who pushes your thinking to new heights.

During a recent episode of the Coach Yu show, I had a captivating discussion with a distinguished guest named Liana Ling, also known as the Lead Gen Queen. Liana Ling is proficient in AI and Facebook ads, and she offered valuable perspectives on optimizing the full potential of ChatGPT.

Beyond the Robotic Loop

Most of us, from digital creators to VAs, fall into the trap of mind-numbing repetition. It’s like being stuck in Westworld, performing the same tasks endlessly. But what’s missing is the heart and soul of communication, the art of active listening that sparks a true connection. What we’re talking about here is more than just creativity – it’s about wielding the power of a sharp, strategic mind. Think about it as a dynamic exchange, a dance of ideas. 

The Dialogue Dynamics

It’s all about the back-and-forth. But it’s not just asking questions; we throw AI a challenge, a puzzle to solve, and it responds with a fresh perspective. It’s like a mental chess game. You see, most folks hire VAs for mundane tasks, but what if we could turn them into conversational wizards? Step into the shoes of an empathetic leader, and suddenly your VAs aren’t just task executors. They become strategic partners, and co-creators of insightful dialogues. It’s about leveling up, pushing VAs to think beyond the usual, to engage in conversations that matter.

Active Listening with AI

The Power of Thoughtful Exchange: Active Listening with AI

Imagine AI taking the lead in teaching us the art of empathy and thoughtful communication. As the AI revolution sweeps us forward, it’s time for business owners to lead the charge. It’s a dual path – nurturing VAs into conversational virtuosos and tapping into ChatGPT’s expertise to amplify empathetic exchanges.

AI can guide you on how to use AI

What if you’re unsure how to instruct it? Here’s a clever hack: simply ask AI directly. For instance, if using ChatGPT puzzles you, ask,

“How can you enhance our funeral home’s online presence and engage potential clients more effectively?”

“How can you help me in streamlining appointment scheduling and providing personalized support to grieving families?”

The magic lies in treating AI like a conversational partner. Practice active listening with AI. Invite it to ask questions, mirroring human interaction.

ChatGPT’s knowledge is internet-bred, and most of it’s junk. Here are some strategies to extract quality from ChatGPT:

Request AI’s output multiple times.

Occasionally, it’s repetitive. So, I often rephrase my query, asking for innovative or fresh content.

Once you have asked AI once, you can ask it a couple more times. Sometimes you put something in there and it’s the same thing. We actually like to ask

“Can you please rewrite?”

“Give me another list that is innovative.”

“Shoe me something that hasn’t been used before.”

Even if you have practiced active listening with AI, the AI will give you something that has been used before, but it tends to not be as common. 

Let AI know its role.

A touch we find is effective is letting AI know its role—be it an expert copywriter or any persona. This helps AI tailor its output, amplifying its usefulness. Here’s one tool in our arsenal: the “direct response copywriter” prompt. Give AI a list of different copywriting styles, like Robert Collier and Perry Belcher. What you can do is take your copy and put it in there and ask it to write it in a different style, and then test every single one of those styles. Usually one or two of them just really take off and it’s saved me many times. Then, have AI adapt your content to each style for testing. This experimentation often yields standout results.

Incorporating these strategies enhances AI interaction, driving creativity and efficiency. Embrace AI’s versatility and elevate your content game.

In conclusion, active listening with AI and embracing AI and as a conversational partner in active listening can revolutionize how we connect and communicate. By treating AI as a strategic ally rather than a mere tool, we unlock the power of empathetic exchanges and creative dialogues. Have you tried incorporating AI into your communication strategies? We’d love to hear about your experiences and insights.

Dennis Yu

About the Author

Dennis Yu
Dennis Yu is co-author of the #1 best-selling book on Amazon in social media, The Definitive Guide to TikTok Ads.  He has spent a billion dollars on Facebook ads across his agencies and agencies he advises. Mr. Yu is the "million jobs" guy-- on a mission to create one million jobs via hands-on social media training, partnering with universities and professional organizations.You can find him quoted in major publications and on television such as CNN, the Wall Street Journal, Washington Post, NPR, and LA Times. Clients have included Nike, Red Bull, the Golden State Warriors, Ashley Furniture, Quiznos-- down to local service businesses like real estate agents and dentists. He's spoken at over 750 conferences in 20 countries, having flown over 6 million miles in the last 30 years to train up young adults and business owners. He speaks for free as long as the organization believes in the job-creation mission and covers business class travel.You can find him hiking tall mountains, eating chicken wings, and taking Kaqun oxygen baths-- likely in a city near you.