Chevron runs this post in the newsfeed– boasting of their 2.7 million barrels production per day, accompanied by picture of barrels as far as the eye can see.
“Pretty awesome when you think about it,” they say.
I counted the first 20 comments and every single one was negative.
Jon Loomer, Facebook advertising expert, has written often about newsfeed abuse— brands that don’t micro-target, let their frequencies run unchecked, and are over-promotional. Here’s his thoughts:
“Facebook users are very territorial when it comes to the News Feed. As brands, we are interrupting their usage patterns by showing something they do not expect to see. While brands certainly have been successful reaching non-Fans in the News Feed, we also need to be sensitive to the user experience when we do it. I recommend micro targeting and soft-selling while closely monitoring frequency and response for optimal results.”
We’ve spoken about how to calculate Earned Media Value in the past– multiplying organic impressions by an average CPM for your paid media. But in this case, is Chevron creating negative earned media and spreading hatred of oil companies?
Or is all attention good attention?
Dennis Yu
Dennis Yu is the CEO of Local Service Spotlight, a platform that amplifies the reputations of contractors and local service businesses using the Content Factory process. He is a former search engine engineer who has spent a billion dollars on Google and Facebook ads for Nike, Quiznos, Ashley Furniture, Red Bull, State Farm, and other brands.
Dennis has achieved 25% of his goal of creating a million digital marketing jobs by partnering with universities, professional organizations, and agencies. Through Local Service Spotlight, he teaches the Dollar a Day strategy and Content Factory training to help local service businesses enhance their existing local reputation and make the phone ring.
Dennis coaches young adult agency owners serving plumbers, AC technicians, landscapers, roofers, electricians, and believes there should be a standard in measuring local marketing efforts, much like doctors and plumbers must be certified.