Why Am I Seeing a “Continuation” Thread in Basecamp?

Gmail has a 100-comment limit per thread. So when we’re getting close to that number of comments, we start a continuation thread that references the original thread.

prevthr
Referencing the original thread

If you’re a client, this is a good thing, since it means we’ve gone through a lot of communication and iteration cycles to tune your campaigns.

Rather than wait to 100 comments in a thread, we’ll start a new one at around 80, since we don’t want to hit that limit, which would kill our ability to track and follow-up. Our team members use the Boomerang by Gmail app to track follow-ups, so sometimes you’ll see us start a continuation thread at only 50 comments since there might be a few dozen internal follow-ups that you don’t see.

We allow any team member to start a continuation thread if they see the thread count start to get high– it’s not like fine sheets, where you want a high thread count!

newthhhh
Example of starting a continuation thread

If you want a peek at how large-scale project management is done, you might be amused to know we have some threads that have 7 continuations on them, meaning that we have 700 iterations on that one thing. This is the case for our Team Roster, which we update every couple of days, as well as some of our core courses– Dollar a Day, Content Factory, and so forth.

cont 7
Example of a thread with 7 continuations
Dennis Yu
Dennis Yu
Dennis Yu is a former search engine engineer who has spent a billion dollars on Google and Facebook ads for Nike, Quiznos, Ashley Furniture, Red Bull, State Farm, and other organizations that have many locations. He has achieved 25% of his goal of creating a million digital marketing jobs because of his partnership with universities, professional organizations, and agencies. Companies like GoDaddy, Fiverr, onlinejobs.ph, 7 Figure Agency, and Vendasta partner with him to create training and certifications. Dennis created the Dollar a Day Strategy for local service businesses to enhance their existing local reputation and make the phone ring. He's coaching young adult agency owners who serve plumbers, AC technicians, landscapers, roofers, electricians in conjunction with leaders in these industries. Mr. Yu believes that there should be a standard in measuring local marketing efforts, much like doctors and plumbers need to be certified and licensed. His Content Factory training and dashboards are used by thousands of practitioners.