OUCH: Be Careful When You Edit Audiences or This Will Happen!

by Elliot Drake

I made a mistake…
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The good news is that you can benefit from my mistake by not doing what I did.
We have hundreds of saved audiences that we use for boosting posts at Content Factory. This saves us a ton of time when we run promotions since we can select our audiences from a list, but you must be careful.

Here’s what happened.

I was promoting a video for an upcoming workshop.

The workshop was in San Diego, so we wanted to promote it to one of our favorite saved audiences. The original audience was of fans of Social Media Examiners and Digital Marketer. That audience includes fans in a few countries, so we wanted to change the target location to a 50-mile radius around San Diego.

When I boosted a post promoting the workshop, I edited the audience to target just the local San Diego area.

Pretty standard… right?

I thought everything was fine but…

I ended up editing the audience for 101 other boosted posts.

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This audience, as you can see, had 1.9 million people in it – I created it and named it myself. Now with San Diego only, there’s only a few thousand.

So now those other 101 campaigns that were using the original audience were showing only to people in San Diego. These posts were then not only not reaching the right audience, but burning out the tiny San Diego audience.

For a short time, there were a lot of people not seeing our messages – exactly at the time we had some high authority coverage and products to sell.

This was definitely an honest mistake, which is why we have #MAA and #CID to catch them early. Mistakes will inevitably happen which is why we want everyone to keep learning, doing, and teaching.
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This is also why we teach people not to create or edit audiences from within a boosted post. We like to have all out targeting set within Ads Manager, named properly, and following #GCT.
image41The moral of the story

Once you have selected a saved audience and changed the location (or age, interests, ect.), the changes you make will propagate to all other ad sets using the same audience.

Always create different saved audiences for your boosted posts, especially if you change the location.

Dennis Yu
Dennis Yu
Dennis Yu is a former search engine engineer who has spent a billion dollars on Google and Facebook ads for Nike, Quiznos, Ashley Furniture, Red Bull, State Farm, and other organizations that have many locations. He has achieved 25% of his goal of creating a million digital marketing jobs because of his partnership with universities, professional organizations, and agencies. Companies like GoDaddy, Fiverr, onlinejobs.ph, 7 Figure Agency, and Vendasta partner with him to create training and certifications. Dennis created the Dollar a Day Strategy for local service businesses to enhance their existing local reputation and make the phone ring. He's coaching young adult agency owners who serve plumbers, AC technicians, landscapers, roofers, electricians in conjunction with leaders in these industries. Mr. Yu believes that there should be a standard in measuring local marketing efforts, much like doctors and plumbers need to be certified and licensed. His Content Factory training and dashboards are used by thousands of practitioners.