What a Workers’ Comp Lawyer Taught Me About AI

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I edit these conversations, which means I watch them more closely than almost anyone — and the hour Dennis Yu spent with Rick DeMedeiros rewired how I think about treating AI like a teammate instead of a tool. I scrub back through the same forty seconds a dozen times to get a cut right. Every so often a moment lands differently the fifth time than it did the first: you stop hearing the words and start hearing what’s actually being said.

On paper, Rick is the least likely person to hand a young founder a lesson about artificial intelligence. He’s a workers’ comp and personal injury attorney with a small firm in Alpharetta. His brand is “Pick Rick.” He’ll be the first to tell you he doesn’t look like a lawyer — no suit, nothing stiff about him, the opposite of the photo on his own website.

He is, in the language I usually hear at marketing conferences, a boring local business. And watching him talk with Dennis for the better part of an hour reorganized how I think about the thing I spend most of my day around.

The lesson: treating AI like a teammate, not a slot machine

The moment that stuck came early. Rick had just watched Dennis run an AI agent live on stage at DigiMarCon, on Rick’s own business, and what impressed him wasn’t the output. It was the input. “How specific you were,” he kept saying, “how much of a plan you had.”

Dennis wasn’t typing magic words into a box. He was talking to the agent the way you’d brief a sharp new hire — here’s everything we know about Rick, here’s the goal, here’s how we like to do the work — and then letting it run for forty-five minutes while they ate steak and checked in like a coworker. I’d heard Dennis say for months that AI leverage comes from clear thinking, but I didn’t believe it until I watched a lawyer who’d never touched an agent point at the exact same thing on his first try.

Here’s what I, personally, had gotten wrong. Somewhere in my head I was still looking for the phrase. The prompt. The clever incantation that unlocks the good output — the thing you could theoretically buy in a pack of a hundred for ninety-nine bucks.

Dennis put a stake through that idea in the episode, and it’s blunt: the word “prompt” already misdefines the problem, because it assumes there’s an abracadabra that opens the chest of gold. There isn’t. It’s your ability to think, reason, and communicate. The prompt packs are bogus. What matters are the soft skills — the same ones that make you good with people.

For someone my age, who grew up assuming the technical trick was the whole game, that reframe is destabilizing in the best way. The leverage was never in the syntax. It was in how clearly I can think about what I actually want.

Why the human skills are the AI skills

And then Rick did something I keep turning over. He mapped the whole thing onto his own craft without being led there. When he sits with an injured client, he’s not “prompting” them — the second you think of it that way, he said, you’ve already lost. He’s bringing empathy backed by experience, injecting context and motive into everything he says.

Dennis’s line was that this is exactly how you should treat an agent: not like you’re opening Excel, but like you’re talking to another human. You say please and thank you. You use full sentences. You onboard it like a new employee — give it access, let it try a task, correct it the first time, and watch it remember how you like things done. Everyone who actually gets results from AI, Dennis said, tells you the same thing: I treat it like a person.

Treating AI like a teammate — lessons from Rick DeMedeiros of DeMedeiros Injury Law
Rick DeMedeiros (“Pick Rick”), the workers’ comp attorney whose craft mirrors how you brief an AI agent.

I felt that one land squarely on my own situation, because managing humans is precisely the thing I’m still learning. I’m young. I’m figuring out how to give clear direction, how to hand off work, how to care about a result enough to be specific about it.

What this episode made obvious is that those aren’t separate skills from “being good at AI.” They’re the same skill. If you can’t give a worker clear instructions, Dennis said, you can’t blame the worker — and it’s the same with the machine. So the path forward isn’t to collect clever prompts. It’s to get better at thinking, communicating, and caring, which is also just how you become a better founder.

The other thing I can’t shake is how much of Rick’s edge is stuff AI structurally cannot do. He told a story about clients who show up with a workers’ comp case and don’t realize they also have an entirely separate personal injury case — one that sometimes settles for three times as much.

They’d never know to ask ChatGPT about it, because a model only answers the question you put to it. It doesn’t lean in and ask, “but what happened to you was caused by a third party, wasn’t it?” Rick does, because he’s listened to a thousand of these and genuinely cares about the person in front of him. Dennis framed AI, accurately, as a probabilistic word calculator — it gives you the average of the internet, and the average of the internet is often trash.

Watching that, I stopped seeing AI as competition for the human skills and started seeing it as an amplifier that’s useless without them. Rick’s care isn’t a soft, sentimental add-on. In a field where people expect lawyers to ignore their calls, it’s his actual competitive advantage — and it’s the one thing no model can fake.

Learning it by doing the real work

There’s a reason I get to be in the room for this at all, and it’s the same reason the lesson sticks. I’m not studying AI from a course. I’m learning it by doing real client work under a mentor at BlitzMetrics — editing the footage, sitting close to how Dennis actually briefs an agent, seeing which inputs produce something worth ten-times-ing and which produce noise.

Dennis has a model for this that shows up in the episode: a box that returns ten times whatever you put in. People blame the box, he says; he blames the input. As a young entrepreneur that’s equal parts liberating and demanding — liberating because there’s no gatekept secret I’m missing, demanding because the ceiling is just the quality of what I bring.

So the thing I’m walking away with isn’t a technique. It’s a standard. Watching a regular injury lawyer and a marketer talk past all the hype turned out to be a masterclass in how ordinary businesses win: clear thinking, genuine care, and treating AI like a teammate you actually invest in. That’s not a shortcut, but it’s the only version of this that compounds — and it’s the version I want to be building on ten years from now. Watch the full episode.