Have you ever had a low-paying client who second-guesses your expertise, micromanages every detail, and demands more than they’re paying for? Over the years, I’ve worked with clients across the spectrum — some paying $100,000 a month and others as little as $1,000 a month. And here’s what I’ve learned: The irony is that serving both types of clients takes …
Do You Know the #1 Reason Why Clients Leave?
So I answered it– I squished the phone between my shoulder and ear while putting stuff on the conveyor belt. As a founder, you can’t be MIA – Missing In Action. No matter how “busy” you are or how unimportant you think a client is. I even answer my phone on weekends and from the toilet. I want clients to …
PILMMA suggests a simple strategy to get more clients – Just Listen
PILMMA, during an interview with Christine Miles, Founder, and CEO of EQuipt, a training and consulting company, came up with a simple but oft-ignored strategy to get and retain clients. That is to simply listen. We commit a lot of mistakes and upset clients or potential clients by not listening to what’s being said. Unfortunately, starting with our early childhood …