Dennis Yu and Gavin Lira, CEO of The Empathy Firm, December 2022

Gavin Lira on Why Active Listening Beats Every Growth Hack

Gavin Lira cold-called a marketing agency owner named Spencer X Smith when he was still a senior in high school. He did not ask to pick Spencer’s brain. He left a voicemail offering a specific Instagram growth strategy that he could tell Spencer was not using. Spencer called back ten minutes later. That single phone call launched the network that …

You’re In Trouble – Here’s How To Fix It With Active Listening

If you’ve been sent this article, it’s because you’re in trouble. Don’t panic—it’s not the end of the road, but it is a sign that there are serious concerns with how you’re handling tasks and communication.  You’ve probably seen our first video on active listening. Unfortunately, we’ve failed to see any changes as a result. If the same patterns continue, …

VAs leveraging AI

Active Listening and Critical Thinking: Key Mindsets for Leveraging AI

In preparing for my interview with Liana Ling, CEO of AdSkills, I used ChatGPT for brainstorming questions and lighthearted comments. This experience highlighted how AI can enhance our communication when we provide clear context. This article is part of the Content Factory system. PRODUCERecord • Capture ➔ PROCESSTranscribe • Edit ➔ POSTPublish • Link ➔ PROMOTEAds • Share Sam Altman …

How To Practice Active Listening

Imagine you walk into a doctor’s office, explain to them that your knee is aching, and they respond with an “Mhmmm I understand.” and then leave. Would you trust that doctor to operate on you? How can you be sure they understand the problem? On the surface, there shouldn’t be a reason for alarm. After all – they just said …